Tips On Filling Out a
Telecommunications Service Request (TSR)
- The TSR
is on-line, where it can be completed and sent to a printer.
- Please make sure
all parts of Section 1 are filled out
accurately and completely. Double check both account numbers(FAS
and AIS). Do not forget to obtain the fiscal officers
signature.
- When you are requesting a new installation or
want an
existing telephone moved, check to see if there is a jack in the location you are requesting. If a
new jack needs to be installed, Plant and Service Operations
(PSO) may need to install
conduit before your order is completed. This will
require additional time.
- Completeness counts! The more information you can provide,
the faster we can complete your order. Make sure you have included all
telephone numbers
involved in your request, their present location, and where you want to have them
installed or moved.
- When listing a Contact Person, please remember that this
person should be knowledgeable about the work you are requesting. Be sure and include a
telephone number and Email address (if possible) for this person.
- If you are requesting a data jack activation, please include
the telephone number associated with that jack.
- Telecommunications Service Requests are generally completed within 10
business days following receipt of your request. If you have a date in mind, please
indicate your requested due date. We cannot guarantee your order will be completed by that
date, but we will make every possible effort to accommodate your request .
- We have many styles of phones for you to select from. Choose
the model and features that best suit your needs. You may see examples of all of our
instruments on our web page: www.infotech.siu.edu/telecom.
- Please feel free to request an office visit
from any of our staff. We are always happy to assist with equipment selection, configurations, or
suggestions to optimize your telephone service.
- More questions? Call us at 453-2484
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Copyright © 2003, Board of Trustees, Southern Illinois
University
Privacy Policy Last Updated
07/26/2004
by Jeff Goh