Faculty Staff Voice Mail

Voice Mail Services Click here for form
Choose from one of the four levels of service:

Standard: $3.50 per month

Includes: 1 minute message length, 15 maximum message storage, 5 day new message storage, and 5 day saved message storage

Enhanced: $5.00 per month

Includes: 3 minute message length, 25 maximum message storage, 15 day new message storage, 5 group lists (for personal distribution), and future delivery (for sending recorded messages up to 31 days later)

Executive: $5.00 per month

Includes: 8 minute message length, 35 maximum message storage, 30 day new message storage, 30 day saved message storage, 15 group lists, future delivery, and message delivery (to analog pager or home telephone number)

Answer Only: $5.00 per month

Caller cannot leave a message, this service simply plays an outgoing message

Voice Mail Instructions

When the Voice Mailbox is installed on your line, you become an authorized user of SIUC's Voice Mail. As a user, you have a personal voice mailbox. You access this voice mailbox through your telephone by dialing the Voice Mail Server's telephone number (453-5950) and entering your password and mailbox number. At this point, you can enter commands for voice mail features you want to use by pressing the keys on your touch-tone telephone.

I. Setting Up Your Voice Mail
**Listen to the voice instructions carefully**

A. To Activate:

Dial 453-5950
(The system will ask you for your password.)
Dial your 7 digit phone number + pound (#).
(The system will ask for your mailbox number.)
Dial your 7 digit phone number + pound (#).
(The system will ask you to change your password.)
Dial any 4 to 8 digits you wish and press pound (#) to accept.
(This will be your new password.)

B. To Record Your Greeting:

Dial 453-5950.
Press (4) to access the greeting feature.
To access your greeting, press (2).
(Your present greeting will be played for you. It is the standard greeting.)
Press (5) and record your greeting after the tone.
Press pound (#) when finished.

C. To Retrieve Your Message:

A fast busy signal will be heard when you have a message.
Dial 453-5950.
The system will ask you for your password + pound (#).
(Remember--your password will be your 7 digit phone number until you change it.)

Your messages can be retrieved from any telephone. If you are calling from any telephone other than the one which you programmed, the system will ask you for your password and your mailbox.

II. Sending Messages
**There are four steps**

A. Address the Message:

Dial 453-5950.
Enter your password.
Dial the first mailbox or group number + pound (#).
(Dial the next mailbox number + pound (#) if applicable.)
Press pound (#) when finished.

B. Recording Your Message:

Press (5) to begin recording.
Press pound (#) when finished.

C. Select Delivery Options:

Once you have addressed and recorded your message, you can decide how it should be sent. You can send it by regular delivery or you can select one or more of the delivery options below.

Private--Press (1).
(Private messages cannot be copied to other mailboxes.)
Future Delivery--Press (2).
(The system will prompt you to select the month, day, and time for delivery)
Non-Delivery Notification--Press (3).
(The system will check the recipient's mailbox 24 hours after the message is delivered. If the message has not been opened, you will be notified.)
Urgent Priority--Press (4).
(This message will be played before other new messages.)

D. Sending the Message:

Press pound (#) to send the message.
Press star (*) to cancel the message.